Custom Voice Menus
Call routing, prompts, menus, announcements, and automated answers.
IKON Software Inc.
IKON IVR Systems
Interactive voice response systems for union locals, training centers, membership organizations, customer self-service, payment reminders, and automated information lines.
IVR and voice automation
Automated phone systems that help organizations serve members, customers, and staff more efficiently.
Union & Membership IVR
Member lookup, training center announcements, eligibility/status messages, and routine inquiries.
Database Integration
Connect IVR calls to membership, payment, work order, or customer databases.
Automation Workflows
Send messages, update records, route calls, or trigger business actions from phone interactions.
Reporting
Call activity, usage reporting, repeated caller analysis, and service improvement data.
Custom Development
Build IVR systems around each customer’s workflow and data structure.